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Why Use Cases
Creating Service Contracts
Creating Articles in Vtiger CRM
Creating FAQs for Customer Support
Configuring the Employee Portal
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Prioritize your Cases
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Partner Portal - Cases
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Generative AI Designer
Configuring & Managing the Partner Portal
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Creating FAQs
Using the Partner Portal
Learn how to use the Partner Portal.
R
Ruba
15 Nov, 2023 - Updated
1 year ago
Table of Contents
Introduction
The Partner Portal provides Vtiger’s partners with information about contacts, deals, cases, and quotes. In other words, the Partner Portal is a platform that contains the tools and information needed to grow your business with Vtiger.
The sections below talk about all the actions that you can perform on the Partner Portal.
Logging In
The login credentials are sent to the partners via email. The email contains the login link and credentials.
Follow these steps to log in to the partner portal:- Click the login link in the email. It takes you to the login page.
- Enter the email address and password mentioned in the email.
- Click Sign in.
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Adding a Record
You can add a record in any of the modules available on the portal menu. The records you add are reflected in the CRM.
Follow these steps to add a record:
- Log in to the portal.
- Click a module on the menu on top. For example, Deals.
- Click the Add Deals button. The button name varies depending on the module you select.
- Fill in the mandatory fields.
- Click Save.
Follow these steps to change the portal password:
- Log in to the portal.
- Click the dropdown on the top-right corner.
- Select Change Password.
- Enter New and Confirm password.
- Click Save.
Logging Out
Follow these steps to log out of the portal:
- Click the dropdown on the top-right corner.
- Click Log out.
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