Introduction

Courses are the subjects or topics about your products or services that you wish to educate students on. They can also be other subjects like soft skills, company policies, etc. 

For a course, you can:

• Create a course, concepts, an exercise, and a quiz.
• Upload content in the form of text, audio, and video (embed video) files.
• Create courses category-wise.
• View exercise or quiz responses once students start the course in the LMS Portal.
• Provide Certification:
  • Provide a course completion certificate to students on successful completion of a course. 
  • Add a course completion certificate. This will be available for students in the LMS Portal to download once they complete a course instantly.

Creating and publishing a course

Creating and publishing a course involves the following steps:

• Adding course details
• Adding course content - embedding a video
• Adding concepts
• Adding exercises
• Adding a quiz
• Publishing the course

You can create a course in two ways:

• Create a simple course by adding course details and course content (by embedding a video link, a document, a presentation, etc.). This kind of course will not have concepts or lessons. 
• Create a course with concepts.

Note: A course need not have concepts all the time. You can publish a course without a concept or a quiz.

Adding a Course Without Concepts

In this section, you will learn how to add and publish a course without concepts. Before creating a course, ensure you have all the details and the content ready. For example, you need to have information on the name, the description, the course duration, the category, as well as a video or a document as course content. 
Note: If you are adding new courses, always select the Status as Draft.
Follow these steps to add a course:

1. Log in to the CRM.
2. Click the Main Menu.  
3. Go to LMS.
4. Click Courses. The Courses List View Opens.
5. Click + Add Course. The Add Course window opens.  
6. Enter or select the following information in the Basic Information section -
   1. Course Name: Name of the course.
   2. Assigned To: Owner of the course.
   3. Description: Description of the course.
   4. Embed Video URL: Embed Video URL of the course video.
   5. Status: Select one of the statuses below: 
      1. Draft - Save the course and edit it at a later time.
      2. Published - Publish the course.
      3. Inactive - Save the course in Inactive mode. 
   6. Course is completed when - Select one of the following conditions to decide when a student has completed the course:
      1. Complete all concepts - The course is considered complete when a student has completed all concepts for the course.
      2. Pass the quiz - The course is considered complete when a student passes the quiz for the course.
      3. Complete all concepts & pass the quiz - The course is considered complete when a student completes all concepts and passes the quiz for the course.
7. Dependency Course - This is the course that has to be completed before taking up a course.
8. Category - Select the category to which the course belongs. These course categories will be displayed on the LMS Portal homepage.
9. Public - Select the checkbox if you want the course to be available for employees and customers. Leaving it unchecked will make the course private and available only to your employees. 
10. Certification - Add the course completion certificate if it is a certified course. You can create your certificates using the Print Template feature in the CRM. 
11. Mandatory For - Select the users or groups who should compulsorily take up the course.
12. Repeat Frequency - The duration users can retake or repeat the course.
13. Click Save.

This will create a course with the embedded video but will not have any concepts (lessons). At this stage, you can add concepts (lessons), exercises, etc., or you can publish the course by directly adding a video by embedding it. 
Note: You can create customized course categories that help in displaying courses in different categories on the LMS Portal home page.

To learn how to add concepts to a course, click here.

Publishing a Course

Once you have created a course with the details and the content, you can directly publish it by simply changing the status to Publish. 
In case you have saved the course with the Status as Draft, follow these steps to publish a course: 

1. Log in to your CRM account.  
2. Click the main Menu.  
3. Go to LMS.
4. Click Courses. The Courses List View Opens.
5. Select and click the course you want to publish. The Summary View of the course opens.
6. Click the Status drop-down on the top right. 
7. Change the status from Draft to Published. 

The published course will now be available in your LMS Portal.

Note: If you are an instructor, you will receive a desktop and email notification when students, in the LMS Portal:

• Enroll for a course.
• Complete a course. 

Responses for Published Courses

Once you publish a course and students begin or complete the course in the LMS Portal, you can view responses for it in the Summary View of the course record.

Follow these steps to view responses:

1. Log in to your CRM account.
2. Click the main Menu.  
3. Go to LMS.
4. Click Courses. The Courses List View Opens.
5. Select a course. This takes you to the Summary View.  
6. Click the Responses tab.

Response for a course lets you view the following details of the student who has begun the course:

• Student name - Name of the student.
• Status - Course completion statuses:
  • In Progress - When a course is in progress.
  • Completed - When a course is completed.
• Progress - Course completion percentage.

Note: Responses are available only for published courses.