FAQs in this section
What is an FAQ?
What is the Source field in the FAQ module?
How do I create an FAQ?
How do I add a screenshot in an FAQ?
Where can my customer view FAQs?

Can I link an external document in an FAQ?

Yes, you can link an external help document to your FAQ.

Follow these steps to add a link to an external document:
  1. Select the text that you want to link the external document to in the Answer textbox.
  2. Click the Link icon.
  3. Type the URL of the external document in the URL field under the Link Info tab.
  4. Click OK.



 
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