FAQs in this section
What is an FAQ?
What is the Source field in the FAQ module?
How do I create an FAQ?
How do I add a screenshot in an FAQ?
Can I link an external document in an FAQ?

Where can my customer view FAQs?

Your customers or contacts can view FAQs in the Customer Portal.
The customer portal has all the information that might interest customers of an organization. The customer portal is a one-stop destination for your customers to create a case, view the status of their cases, access FAQs, etc.

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