FAQs in this section
What password should I paste while authorizing Clickatell(Communicator) with Vtiger?
What is the SMS Messages module?
What kind of SMS messages can I send from Vtiger CRM?
How can I send SMSes from Vtiger?
What are the SMS service providers or gateways that are available with Vtiger CRM?
Where is the SMS Messages module in the CRM?
How can I send an SMS from the Contacts module?
How can I send an SMS from the Organizations module?
Can I send only a single SMS to any of my contacts?
Can I send SMS messages from multiple gateways?
Can I send SMS messages to all the numbers linked to a contact?
What if the SMS service provider I want to use is not available in Vtiger CRM? 
Where can I see the list of SMS messages I have sent to my customers?
How can I find out if the SMS message I have sent has reached my contact or customer?

How do I set up or configure an SMS provider in the CRM?

Follow these steps to set up or configure an SMS Provider in the CRM:
  1. Click on your display picture () on the top right corner of the screen.
  2. Click on Settings to open the Settings page.
  3. Under Extensions, click SMS Provider Configuration.
  4. Click the +New Configuration button on the top right corner of the screen. 
    • If you are configuring for the first time, you can click Create SMS Provider Configuration.
  5. Select the service provider from the Provider dropdown.
  6. Set the Active radio button to Yes. (Select No, if you want the service provider to be inactive but visible in your list.) 
  7. Enter the name of the user in the User Name field.
  8. Enter the password.
  9. Enter the ID of the sender in the Sender ID field.
  10. Select the Character Set.
  11. Click Save.
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