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What are Credit Notes?

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A credit note is an amount that must be paid back to the customer as credits on the invoice or as refunds.

Here are some situations when the customer receives credits:

  • If there was a delay in the delivery of the product
  • If the wrong product was shipped
  • If there was an error in invoice pricing
  • and a few more...
Note: Credit notes depend on company policies (and terms and conditions) under which they can be given to a customer.
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