FAQs in this section
When are customers given credit notes? What are the benefits of credit notes? Why are credit notes used? Are credit notes available in the Sales Enterprise edition? Is credit notes available as a module by default? What are the statuses in which a credit note can possibly be in? How can I create a credit note? Can I create a credit note from invoices? How can I apply credit amount to an invoice from a credit note? What happens when all the credits in a credit note are applied to invoices? Can any user apply credits on an invoice? How can I add a new product or a service to a credit note? How can I add a new section to a credit note? Can I create and link an invoice from a credit note? Can I share a credit note? How can I print a credit note? How can I export a credit note? How can I change the template of a credit note?
What are Credit Notes?
Table of Contents
A credit note is an amount that must be paid back to the customer as credits on the invoice or as refunds.
Here are some situations when the customer receives credits:
- If there was a delay in the delivery of the product
- If the wrong product was shipped
- If there was an error in invoice pricing
- and a few more...
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