How can I find the Customer Satisfaction Survey workflow?
You can find the Customer Satisfaction Survey workflow under Settings
Follow these steps to access the workflow:
- Click your display picture on the top right corner of the screen.
- Click Settings.
- Select Workflows under Automation.
- Type 'Cases' and select the Cases entry in the drop-down on top of the workflow list.
- Click Default Satisfaction Survey to view the details of the workflow.
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