No, if you are a Vtiger One Professional or a Vtiger One Enterprise user, you can add the Credit Notes module as an extension.
Follow these steps to download the credit notes module from the extension store.
- Click your display picture on the top right corner of the screen.
- Select Settings.
- Under Extensions, select the Extension store.
- Search for Credit Notes.
- Click Install.
The Credit Notes module will be downloaded and you can find it in the Inventory