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How is Nice Score calculated?

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Nice Score for email campaigns is dependent on spam complaints, unsubscribes, or bounces. An excess of these  in your email campaigns mean your Nice Score is reduced automatically. Also, the allowed credits to be used in future campaigns will decrease.

If spam complaints, unsubscribes, or bounces are within acceptable limits, your Nice Score increases automatically. However, the Nice Score does not increase if your email campaign size is less than 50.

After you subscribe to Vtiger CRM and your payment is successful, your Allowed Credits increase to 1000, but your Nice Score will remain 1. Thereafter, your Nice Score will be revised based on the results of your future email campaigns.
Nice Score Maximum Allowed Credits Minimum Number of Email to be Sent
0 0 0
1 1000 50
2 2500 1000
3 10,000 4000
4 1000,000 25,000
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