Can I get a link to the chat record?

Yes, you can.
Follow these steps to send the link of the chat record:

1. Click the Menu icon.
2. Go to the Essentials tab.
3. Select the Web Chats module
4. Select any chat record.
5. In the Summary View, click the Link icon beside the chat number.
6. You will see a message saying 'URL copied successfully'.

You can now share the link to the chat record.
To know more about Web Chats, click here.