FAQs in this section
How to set up the payments module? How to track Auto-Payment transactions? How do I create a payment from Quick Create? What is the Payments module? Is the Payments module available in the Sales Starter edition? What is the functionality of Send Link and Pay Now buttons in Payments? How do I install the Payments module? How do I accept Payments from my customers? Can I create multiple payments on a single Credit Note? How do I configure the Authorize.Net Payment gateway? How do I configure my Stripe account? What are the payment gateways supported by Vtiger CRM? How do I create a payment record? How do I create a payment for a vendor? How do I create a payment from Invoices? Can I attach multiple payments to a Purchase Order? How are payments related to Invoices? How do I track incoming payments? How do I track outgoing payments? How do I initialize a payment? How can my customers make the Payment? How do I track payments from invoices? How do I track payments from Bills? How do I track payments from CreditNotes? How do I track payments from the Purchase Order record? How do I export a payment record? How do I print a payment record? How do I change the template of a payment? Can I link multiple Payments to a single Invoice record? Can I edit a payment linked to an Invoice? Is the Payments module available by default? Can I create multiple payments for a bill record? What are the benefits of the Payments module? Can I create a duplicate of a payment record? How do I know if my customers have made the Payment?
What does payment status-refunded mean?
Table of Contents
When a payment is in the Refunded status, it means a payment record has been created for a refund to the customer.
Here is the list of statuses in the Payments module:
- Pending: The payment transaction is pending.
- In Progress: The payment is in progress.
- Failure: The payment was not successful.
- Received (Invoice): The payment was received through an invoice.
- Paid: The payment that was made to vendors or suppliers. It is shown only if the payment relates to a purchase order or a bill.
- Refunded: A payment record has been created for a refund to the customer. This field is shown if payment is linked to Credit Notes.
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