FAQs in this section
How do I install an extension in Vtiger?
How do I uninstall extensions from Vtiger?
How do I buy an extension from the Extension Store?
How do I access the Extension Store?
How do I set up my card details in the Extension Store?
How do I update my card details in the Extension Store?
Is there an option to write a review about the extensions in the Extension Store?
Where can I find the Subscriptions extension after installation?
Where can I find the Payments extension after installing it?
Where can I find the Vtiger Live Chat extension after installing it?
Where can I find the Phone Calls extension after installing it?
Where can I find the Forecast and Quota extension after installing it?
Where can I find the Vtiger Inventory extension after installing it?

How do I configure a phone extension number for a user?

To be able to make calls via Vtiger, you must install the Phone Calls extension from the Extension Store. After installing the extension, you will see the Phone Calls module under Main Menu > Essentials
The next step is to set up a phone gateway under Settings > Extensions > Phone Configuration to start making calls seamlessly. 
Additionally, you can set up a default phone number for each user to receive and make calls. The phone number of an active gateway can be used for calling.

Follow these steps to set up default phone numbers: 

  1. Click the User Menu on the top right corner of the screen.
  2. Click the My Preferences button. 
    • Doing this will take you to the My Preferences page.
  3. Click the Edit icon on the right side of the page.
  4. Scroll down to the Phone Preferences section.
  5. Enter the extension numbers (phone numbers) that will handle incoming and outgoing calls.
    • Remember that the gateway you choose must be marked as Active under Phone Configuration.
Incoming and outgoing calls are made easy with Phone Calls since it eliminates the need for a separate phone device.

To learn more about Phone Calls, click here.
Home Privacy Policy Terms of Service Security Center Policy & Legal Center
© Copyright 2021 Vtiger. All rights reserved.
Powered by Vtiger
Facebook Twitter Linkedin Youtube