FAQs in this section
What are Esign Documents? Why should I use Esign Documents? What are the benefits of using Esign Documents? What is the connection between DocuSign and Esign Documents? Is the Esign Documents module available in the Help Desk Starter edition? Why can't I find the Esign Documents module in my CRM? I have installed Esign Documents, but why can't I send the documents for signature? How can I configure DocuSign in Esign Documents? I have installed the Esign Documents extension. Can I send the document for signature? I want to remove my DocuSign credentials from the CRM. How can I do that? How can I create an Esign Document? Can I create Esign documents from other modules? What must be the maximum size of the file that I can upload? What must be the format of the file that I upload? How can I create an Esign Document from other modules? Where will the signee receive the document? How can my signee sign the document? How will I know if the signee has signed the document or no? Can I get the PDF signed by the signee in the Esign Document record? The status on the Esign document says In-progress. What does that mean? Can I edit an Esign document that is sent for signature? Can I send an Esign Document twice for signature? Can I draft an Esign document? Can I tell the signee where to sign in the document? How can I see all the activities that happen on my Esign Document? Why does Vtiger support only DocuSign for Esign Documents? What can I see in One View of Esign Documents? How can I send notes explicitly to the signee in the Esign Document? Can I add the file to be signed from my computer? Is it possible to update the Quote or Invoice status when an esign document is signed? How can I send an email notification to the user when a Service Contract is signed from Docusign? How can I add another signee? How can I send a draft Esign Document for signature? What limitations do Esign Documents have that I should be aware of? How can I quickly send a PDF file from a module directly for signing? In which module is the quick send option available? Can I quickly send a PDF file for a signature directly from the module without creating an Esign document? How can I delete a signee's name? How many signees can I add to one document? What happens if there is more than one signee for a document? How many files can I upload to obtain signatures?
How can I send an email notification to the user when they sign a quote signed using Docusign?
Table of Contents
Follow these steps to set email notification to the user when a Quote or Document is signed from DocuSign:
- Click the User Menu icon on the top right corner of the page.
- Click Settings.
- Select Workflows under Automation.
- Click +New Workflow.
- Select Esign Documents from Target Module.
- Click Esign Document updated (Includes Creation) radio button in Trigger workflow on section.
- Add an All Condition under Entry Criteria,
- Status is signed
- Recipient Email is email@example.com.
- Click Send Mail from Add Action under Actions.
- Create an Email Template.
- Click Save.
To know more about Esign Documents, click here.
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