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How do I set up the recording filename for VICIdial?

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Vtiger CRM generates recording URLs for completed calls from Recording Filenames.
Therefore, all Recording Filenames should be in the format required by Vtiger CRM.

Follow the below steps:

  1. Log in to the Vicidial Admin panel.
  2. Go to Inbound Groups.
  3. Click Modify under any one active group.
  4. Modify the following fields:
    1. In-Group Recording Filename - Set the value as CALLID.
  5. Click the Submit button to save the changes.
  6. Repeat the above steps for all the active groups.
To learn more about VICIdial integration, click here.
To learn more about the Phone Calls module in Vtiger, click here.
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