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How can I log time for an ongoing activity?

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Follow these steps to log the time spent on an ongoing activity (task, case, etc.):

  1. Click the Main Menu.
  2. Go to any of the following modules:
    • Cases under Support
    • Internal Tickets under Support
    • Tasks under Projects
    • Work Orders under Inventory
  3. From the List View, open the record you want to work on.
  4. In the Summary View, click the Timer icon from the Timelog block.

You will see the timer ticking in the top bar, and a timelog will be automatically created.

  1. You can do the following with the timer:
  1. If you wish to pause the timer, click the timer on the record or on the top bar and click Pause.
  2. Click Resume to resume your work.
  3. Click Stop to end the timer.
  1. In the Timelog Details window, enter all the details.
  2. Click Save.
To know more about Timelogs, click here.
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