Home  >   FAQs   >  The Missed Conversations percentage is showing 164% in red color with an up arrow. What does this mean?

The Missed Conversations percentage is showing 164% in red color with an up arrow. What does this mean?

Table of Contents
The number of missed conversations has increased by 164% when compared to the previous time range. This is not good news because the number of missed conversations must be less than the previous time range. Hence the arrow is in red.
To know more about Chat Insights, click here.
Was this FAQ helpful?
0  out of  0  found this helpful.
Comments 0
Be the first to comment
© Copyright 2022 Vtiger. All rights reserved.