Yes, you can do this with the help of Workflows. When leads are generated through a webform on your website, you can send them a automated thank you note by setting up a workflow.
Follow these steps to set up a workflow email autoresponder:
- Log in to your CRM account.
- Click the User Menu on the top right corner of the CRM screen.
- Click Settings.
- Look for the Automation section.
- Select Workflows.
- Click the +New Workflow button.
- Select the Standard option.
- To learn about creating a workflow in detail, click here.
- Select Leads as the Target Module.
- Click the Lead creation radio button under Workflow Trigger.
- Add Condition as Source is Website.
- Click the Add Action drop-down under Actions.
- Select Send Mail.
To learn about configuring the Send Mail action, click here