Once you create a contact in your CRM from Gmail, you can view the Contact’s details.
You can also perform the following actions on the contact record:
- Click the Edit button to edit the record. You can edit the first name, last name, email ID, organization, assigned to, etc., for a contact.
- Click the Comments button to view related comments and post a comment.
- Note: Rich Text Editor is not available for the comments you post through the add-on. That means you can post your comments with only plain text.
- Click the Details button to view the contact information in the CRM.
To know more about Gmail Add-on, click here