FAQs in this section
What is Vtiger Social?
What can I do using Vtiger Social?
In which editions is Vtiger Social available?
How do I log in to my Facebook account using Social?
How do I create and publish a post on Facebook using Social?
How do I schedule a Facebook post using Social?
Can I post to multiple social media accounts from Vtiger Social?
How do I reschedule a post using Social?
How do I delete a scheduled post from Social?
Can I edit a post after publishing it using Social?
Can I like Facebook posts or comments from Social?
How do I reply to Facebook comments from Social?
What is a comment stream in Vtiger Social used for?
How do I create a comment stream in Vtiger Social?
In what situations should I use the record creation options on Social?
What are the steps to add or link records from Social's Facebook?
How do I add a contact from Social's Facebook account?
How do I add a lead from Social's Facebook account?
How do I link a lead from Social's Facebook account?
How do I link a contact from Social?
How do I create a case from Social?
How do I delete a post?
What is the Social Inbox?
Can I filter activities on my Social Inbox?
How do I add an account to Social?
How do I disconnect an account to Social?
How do I remove an account from Social?
What type of automation does Social allow?
Why do we need automation rules in Vtiger Social?
What is Google My Business?
How is Google My Business related to Vtiger CRM?
What is the use of Google My Business with Vtiger Social?
Which platforms does Vtiger Social support?
How do I log in to Google My Business?
How do I create a Google My Business (GMB) post?
Can I schedule a post on Google My Business (GMB) using Social?
Can I schedule a post on Facebook and Google My Business (GMB) at the same time?
Can I post on multiple channels from the Social module?
How do I reschedule a GMB post?
How do I create a deal from a Google My Business post or review?
Where can I see the questions that users leave on my Google My Business page?
Can I add FAQ to Google My Business?
What is the Search Streams feature in Vtiger Social module?
Table of Contents
The Search Stream allows you to look for Tweets with keywords, hashtags, and specific Twitter accounts.
Follow the steps to use the Search Stream:
All the Tweets as per the set search stream conditions will be displayed. This search will also be saved under Search Streams with the same name.
Note: You can search streams to a maximum limit of 5 times. If you still plan to search, you will have to delete an existing search stream to add a new one.
Follow the steps to use the Search Stream:
- Click + beside Search Streams. The Add Search Stream window opens.
- Select or enter the following information -
- Name: enter a name for your search stream.
- Select Accounts: Select your desired account. The Add Search Stream window opens.
- Select Hashtag/keyword search if you are looking for Tweets with particular hashtags or keywords.
- Select Specific accounts Tweets if you are looking for Tweets from specific accounts.
- Contains, if you have multiple keywords or accounts to look for, select :
- Any, if you want to retrieve all Tweets having one of those keywords or accounts.
- All, if you want to retrieve the Tweets having all of those keywords or accounts.
- Under Contains section, If chosen:
- Hashtag/keyword search, enter the keywords with # or @ suffix to retrieve all the Tweets available on Twitter having the same.
- In the Does not contain a field, enter the keywords you do not want to retrieve from any of the Tweets having the same.
- Specific accounts Tweets, enter a Twitter username (without @) to retrieve all the Tweets available on Twitter having the same as shown below.
- Note: You will be able to look for only one specific account at a time.
- Click Add Stream.
All the Tweets as per the set search stream conditions will be displayed. This search will also be saved under Search Streams with the same name.
Note: You can search streams to a maximum limit of 5 times. If you still plan to search, you will have to delete an existing search stream to add a new one.
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