Admin users can disable Razorpay by disabling the Payments extension.
Follow these steps to disable Razorpay:
- Log in to your CRM account.
- Click the User Menu.
- Click Settings.
- Look for Module Management.
- Click Modules.
- Uncheck Payments extension.
Once the Payments extension is disabled, Razorpay is disabled and Razorpay will not appear as a payment gateway in the CRM.