Gmail Go-To Actions provides Action buttons for emails notifying you of CRM actions assigned to you. Clicking the Actions button, you can directly execute the action within Gmail.
An Action button is a button provided for an email in your Inbox indicating the action assigned to you. Clicking it, you can directly execute the action without going to the email’s Detailed View or exiting Gmail.
In Vtiger CRM, the Gmail Go-To Actions feature is available for the following emails:
- Activity and Smart Alerts - Emails notifying of activity alerts and smart alerts.
- Verifications - Emails notifying the user and group mailbox verifications.
- Approvals - Emails notifying approval requests.
Note: To use Gmail Go-To Actions for activity and smart alert emails, you must enable Email as the Alert Channel. To learn how to enable email as the alert channel for activity alerts and smart alert,s
click here.