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What are the key features of Vtiger CRM?

Table of Contents
For a full list of features across the Vtiger One editions, please click here 

Here is a brief summary of the Vtiger One features:
  • Contact Management:
    • Vtiger CRM enables businesses to manage their contacts, including leads, customers, vendors, and partners. It allows users to store contact information, track communication history, and manage tasks and events related to each contact.
  • Sales Force Automation:
    • Vtiger CRM provides a comprehensive sales automation solution that includes lead management, opportunity tracking, quote management, and sales forecasting.
    • AI-guide selling with Calculus AI add-on
    • CPQ features to make it easy for sales reps to generate quotes with accurate options and discounts.
  • Marketing Automation:
    • Vtiger CRM offers a complete marketing automation platform that includes email marketing, social media marketing, campaign management, and lead nurturing.
  • Customer Support:
    • Vtiger CRM provides a complete customer support solution with ticket management, a knowledge base, and self-service portals.
  • Vtiger Mobile App:
    • Vtiger CRM offers mobile apps for iOS and Android devices, enabling users to access their data and stay connected with their team while on the go.
  • Collaboration:
    • Vtiger CRM offers features such as team collaboration, document management, and project management, enabling users to work together efficiently.
  • Analytics and Reporting:
    • Vtiger CRM provides advanced reporting and analytics capabilities that help businesses gain insights into customer interactions, sales performance, and marketing campaigns.
  • Vtiger Application Platform (VTAP)
    • A low-code platform for 3rd party developers to customise and publish add-ons.
  • LMS
    • Courses with Concepts, Exercises and Quizzes fo Sales readiness and Agent coaching.
Overall, Vtiger CRM is a feature-rich and comprehensive CRM solution that helps businesses to streamline their sales, marketing, and customer support processes.

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