How do I create a meeting using Teams meeting from Web Chats?

Follow these steps to create a Teams meeting from the Web Chats module:

1. Log in to your CRM account.
2. Click the Main Menu.
3. Go to Help desk.
4. Select Web Chats.
5. In the live chat console, click on any conversation.
6. Click on the More icon on the top right of the conversation.
7. Select the Schedule Conference option in the dropdown.
8. Enter or select the following details in the Schedule Conference window:
   1. Subject 
   2. Activity Type - Teams Meeting
   3. Start Date
   4. Start Time 
   5. Duration 
9. Click Add.
10. You can send the Teams Meeting link from:
    • The conversations in Web Chats
    • The Email compose window