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How do I delete an SMS record?

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You can delete an SMS record if it is no longer required. Deleting an SMS record will not affect the message that has already been sent to a contact, lead, or organization. 
You can also delete multiple SMS at once from the SMS Messages List View by selecting the required SMSs using the checkbox beside and clicking the Delete icon.
Follow these steps to delete an SMS through its record:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Click Essentials.
  4. Click SMS Messages. The SMS Messages List View appears.
  5. Click the required SMS message record. 
  6. Click the More icon in the top right corner.
  7. Click the Delete icon.
  8. Click Yes, delete.
On successfully deleting the SMS message, you will get a success message on the top right corner. 

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