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    Home  >   FAQs   >  How do I add Kaleyra as an SMS provider in Vtiger CRM?
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    What is the SMS Alert? What is the SMS Alert integration in Vtiger CRM? What are the limitations of the SMS Alert integration with Vtiger CRM? How do I install SMS Alerts from the Extension Store? How do I create an SMS Alert account with Gmail Id? What do you mean by Credits? Do I get free credits when I log in for the first time? How do I make calls using SMS Alerts? What are the benefits of an SMS Alert gateway? What do you mean by Sender ID? How do I install SMS Alerts in Vtiger CRM? Where do I find the installed SMS Alerts app in Vtiger CRM? How do I generate an API key and Sender ID in the SMS Alert account? Is it both outbound and Inbound? Can I create an SMS Alert account with Gmail Id? Can I make calls using SMS Alert? What are the benefits of SMS Alert? What is the SMS Gateway Center? How does the integration of SMS Gateway Center with Vtiger work? What are Delivery Templates in SMS Gateway Center? In which editions of Vtiger CRM is the SMS Gateway Center available? What are the benefits of using SMS Gateway Center as an SMS service provider in Vtiger CRM? How do I install SMS Gateway Center in Vtiger CRM? How do I integrate SMS Gateway Center with Vtiger CRM? How do I create an API key on SMS Gateway Center? How do I create a Sender ID on SMS Gateway Center? How do I create a Delivery Template in SMS Gateway Center? How do I create an SMS API in the SMS Gateway Center? How do I add SMS Gateway Center as an SMS service provider in Vtiger CRM? How do I send an SMS using SMS Gateway Center in Vtiger? How do I check the status of an SMS sent to the customer? How do I delete an SMS record? What is the Kaleyra? How does the integration of Kaleyra with Vtiger work? In which editions of Vtiger CRM is Kaleyra integration available? What are the benefits of using Kaleyra as an SMS provider in Vtiger CRM? How do I integrate Kaleyra with Vtiger CRM? How do I install Kaleyra in Vtiger CRM? How do I create an API key on Kaleyra? How do I view the API key and Security Identifier? How do I create a Sender ID in Kaleyra? How do I create an SMS template in Kaleyra? How do I send an SMS using Kaleyra as an SMS provider in Vtiger CRM? What are the limitations of sending SMS messages in integration with Kaleyra?

    How do I add Kaleyra as an SMS provider in Vtiger CRM?

    Table of Contents
    Once your Sender ID is approved, you can add Kaleyra as an SMS provider in Vtiger CRM.
    Follow these steps to add the Kaleyra SMS provider to Vtiger CRM:
    1. Log in to your CRM account.
    2. Click the User Menu in the top right corner.
    3. Click Settings.
    4. Look for Extensions
    5. Click SMS Provider Configuration.
    6. Click +New Configuration.
    7. Enter or select information for the following:
      1. Provider: Select Kaleyra from the drop-down.
      2. Provider Name: Enter a name for the provider.
      3. Active: Click the checkbox beside the required option.
      4. Default Provider: Click the checkbox beside the required option.
      5. Sender: Paste the Sender ID copied earlier.
      6. Source: Enter source as API.
      7. API Key: Paste the API key copied earlier from Kaleyra. 
      8. Account SID: Paste the SID copied earlier from Kaleyra.
      9. Callback URL: Available by default (Read only).
    8. Click Save.
    You have successfully added Kaleyra SMS provider in Vtiger CRM.

     
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