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What is Bot Setup?

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The Bot setup consists of FAQs, articles, and documents. The Bot undergoes training in the Bot setup section. It will provide answers based on the training on FAQs, articles, and other documents. It will fetch answers from FAQs, articles, and documents.

You can train the Bot on FAQs and articles only if they are in the published and public state. Documents can be selected from the Document module and added to the Documents folder for training. 

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