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How is Prompt Builder in Bot Management?

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The Prompt Builder is a feature in Bot Management that allows CRM admins to create custom AI prompts to generate CRM-specific data. It is located under the Bot Management module > Bot Setup tab.

Prompt Builder creates the individual conversational elements (prompts) the chatbot will use to interact with users.

These prompts are tailored to specific user inputs and responses, utilizing features such as lists, conditional logic, and interactive elements to create engaging conversations.

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