How do I send a WhatsApp message from the Summary View?

Follow these steps to send a WhatsApp message:

1. Log in to the CRM.
2. Go to Essentials.
3. Go to the Lead and Contact Management section.
4. Click Contacts. The Contact’s module List View opens. 
5. Select a Contact to which you want to send a message. The Summary View of that record opens.
6. Click More.
7. Click WhatsApp. The WhatsApp window opens.
8. Select the number from the drop-down.
9. Select the WhatsApp Template from the drop-down. The template message gets auto-filled in the Text field.
10. Select the WhatsApp Gateway from the drop-down.
11. Click + sign on the left of the text box to Attach Files. A window opens for you to select the files.
    1. Select the file.
    2. Click Open. Your file will be attached to the message.  
12. Click Send.