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What is OTP Verification?

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OTP verification is the process of using an OTP to verify a job or task. For example, when a delivery is completed, the OTP is shared by a customer to confirm a product was delivered. 
The system generates an OTP and sends it to a customer or CRM user via email, SMS, or WhatsApp messages. This OTP is shared by the customer or CRM user to verify or complete an action or activity or job and save or update a record accordingly. 
For example, you might enter an OTP while logging in to your email account.

 
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