FAQs in this section
What is Vtiger CRM?
What is One Growth Edition in Vtiger CRM?
What are the modules included in the One Growth edition?
What are the Add-ons that can be purchased with the One Growth edition?
List the features available in the One Growth edition.
List the benefits of Vtiger’s One Growth edition.
List the feature limits of the One Growth edition.
What is the Vtiger One AI edition?
What are the features of Vtiger One AI editions?
Who can use Vtiger One AI edition?
What is the 404 error in Vtiger CRM?
What should I do if I get a 404 error in the CRM?
How do I increase the limits for the Approvals feature?
What are the benefits of using OTP Rules and Validation?
Is OTP Rules an Add-on?
What is an OTP?
What are OTP Rules in Vtiger?
How do OTP Rules work?
What is Vtiger’s OTP Rules feature?
What is OTP Verification?
How do I install the OTP Rules Add-on?
Where do I find OTP Rules in the CRM after installing it?
How do I send an OTP from Vtiger CRM?
How do I use OTP Rules API Save Requests?
What are the limitations of OTP Rules and Validation in Vtiger?
How do I create OTP Rules in Vtiger?
Can I add additional OTP Rules if I run out of limits?
Is Kosovo available in the Global Country Picklist, and what country code does it use?
How do I cancel my email campaign subscription?
What is OTP Validation?
Table of Contents
OTP Validation is a security process of verifying a One-Time Password (OTP) to confirm the authenticity of an action.
- Record Update: When a user tries to update a record, the system checks for matching OTP rules.
- If a matching rule is found, a popup prompts the user to enter the OTP.
- If multiple rules match, everything will be shown in the popup.
- Users can ask for the OTP to be resent if needed.
- The record is saved if the OTP is validated within the retry limit. Otherwise, an error is shown, and the record is not saved.
- API Save Requests: The system checks for matching OTP rules when saving records via API.
- The request data must include the OTP if a matching rule is found.
- If the OTP is missing or invalid, an error is thrown.
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