What are the benefits of using Sales Inbox?

Benefits of using sales inbox
With Vtiger CRM’s Sales Inbox, you can do a lot more than just sending and receiving emails!

It removes some of the common constraints of regular email clients –

Emails are not assigned to any user on receipt.
Closed conversations take up space in the inbox.
Setting up reply-to email IDs is difficult.
Collaboration with the team must happen outside email conversations.
Managing separate mailboxes is tedious.
Emails are not linked to CRM records directly.

Sales Inbox puts you at ease about these problems with the following possibilities:

Email assignment: Emails directed to your team members can be viewed in group mailboxes. These emails can be assigned to a member of the group directly from the mailbox.
Marking emails as ‘Done’: When work on an email is complete, mark the email as ‘Done’ and move it out of your inbox. Emails marked as ‘Done’ go to the Done folder.
Reply-to email IDs: Select reply-to email IDs dynamically while composing emails! You can select any of your email IDs set up in Inbox as a reply-to email.
Comments in emails: Collaborate with your team members on a group mailbox through comments! Mention your team members on an email and they will get a notification in the Actions dashboard.
Email syncing: Sync emails between your CRM inbox and email client easily and view them all in the CRM! Two-way sync makes this possible.
Automated email linking: When an email is received, you can automatically link it to the contact that sent the email by setting up Mailroom rules.

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What are the benefits of using Sales Inbox?

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