FAQs in this section
What are Project Tasks?
Is Project Tasks module available in Sales Enterprise edition?
How do I create a Project Task?
How do I create a Project Task (PT) from the Projects module?
How do I add a document to a Project Task?
How do I add an Organization to a Project Task?
How do I add a time log to a Project Task?
How do I add a child task to a Project Task?
How do I add a contact to a Project Task?
How do I add feedback to a Project Task?
How do I add an Opportunity to a Project Task?
How do I add an Internal Ticket to a Project Task?
How do I export a Project Task record?
How do I print a Project Task ?
How do I change the template of a Project Task?
How do I create a Project Task from Quick Create?
How do I add a case to a Project Task?
Table of Contents
Follow these steps to add a case to a project task:
- Click the Main Menu.
- Go to the Projects tab.
- Select the Project Tasks module.
- Open any Project Task record.
- Click the +New button in the Summary View.
- Click Add or Create button.
- Select Cases.
- Here, you see two options on your screen:
- Select Cases
- If you want to add an existing case, select this option.
- Hover over a record in the list of all existing cases to display the radio buttons.
- Click the radio button on the left side of the record to select the record.
- Click Add Selected button present below of the list.
- Create Cases
- If you want to add a new case, select this option.
- Fill all the necessary details.
- Click Save.
- Select Cases
The linked case will be seen in the Issues widget in the Summary View of the PT record.
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