FAQs in this section
What is auto-forwarding?
How do I create cases using Mailroom and auto-forwarding?
Why am I not able to configure outbound spam filters in EOP (Office 365) while configuring auto-forwarding in Vtiger Mailroom?
What is a Distribution List?
Can I add external Contacts to the Distribution List?
What are the types of Distribution Groups?
What is a Public Distribution Group?
What is a Private Distribution Group?
Can Vtiger users use the Distribution List in Microsoft Office 365?
Why should Vtiger CRM users use the Distribution List in Microsoft Office 365?

What is my auto-forwarding (mailroom) address?

Every business that is using Vtiger CRM gets its own mailroom address to which emails can be forwarded. You can find your auto-forwarding email address in Mailroom.

Follow these steps to find your mailroom address:

  1. Click your display picture on the top right corner of the screen.
  2. Click Settings.
  3. Select Mailroom under Automation.
  4. Click on Open Mailroom. You will see a page similar to the one below:
From the page above, you can click:
  • See your forwarded emails to view your forwarded emails.
  • See Default Actions to view default mailroom rules and configure new actions.
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