What is auto-forwarding? How do I create cases using Mailroom and auto-forwarding? What is my auto-forwarding (mailroom) address? Why am I not able to configure outbound spam filters in EOP (Office 365) while configuring auto-forwarding in Vtiger Mailroom? What is a Distribution List? Can I add external Contacts to the Distribution List? What is a Public Distribution Group? What is a Private Distribution Group? Can Vtiger users use the Distribution List in Microsoft Office 365? Why should Vtiger CRM users use the Distribution List in Microsoft Office 365?