FAQs in this section
What is the use of subscriptions?
How can I keep track of payments made to subscriptions?
What are the payment methods available for subscriptions?
Is the Subscriptions module available in the Sales Professional edition?
How can I install the Subscriptions module?
What are the prerequisites required for subscriptions?
How can I configure Autopay?
Why should I configure retry rules?
Is the Subscriptions module available by default?
How can I make my subscription last forever?
What is a pause, suspend, and resume in Subscriptions?
How can I send an activation link to a customer?
How can I create a subscription?
How can I add a subscription from a quote?
Can I create a subscription from the Services module?
How can I create a subscription on a bi-weekly basis?
What is frequency and recurrence in Subscriptions?
How can I activate a subscription?
How can I add product or a service to a subscription?
How can I add a section to a subscription?
Can a subscription have multiple invoices?
What happens when a transaction for a subscription fails?
What happens when a transaction for a subscription is successful?
How can I share a subscription?
Can I generate an invoice from a subscription?
How can I export a subscription record?
How can I print a subscription?
How can I change the template of a subscription?
What is the use of One View in Subscriptions?
What are transactions?
Can I create a transaction to an invoice?
Can I create a transaction with a payment?
How will I know when a subscription is activated?
When should I configure Autopay?
Can I enable auto-payment without a payment gateway?

How can I configure retry rules in Subscriptions?

Here is how you have to configure the retry rules in Subscriptions:
  • Firstly, you can decide the Retry Limit for every payment on a subscription. You can have a minimum of zero or a maximum of three retry payment attempts. 
  • Secondly, you can set up certain rules based on the number of retry limits.
    • For example, if your retry limit is three, then you can decide the duration, the operation, and the template for all three retry attempts.
  • Lastly, you can suspend a subscription if the payment process fails even after the final attempt. You can suspend a subscription by enabling the 'Suspend Subscription after all failed attempts checkbox'.  You can either notify your customer about this by sending an email or do nothing.
To know more about Subscriptions, click here.
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