Here is how you have to configure the retry rules in Subscriptions:
- Firstly, you can decide the Retry Limit for every payment on a subscription. You can have a minimum of zero or a maximum of three retry payment attempts.
- Secondly, you can set up certain rules based on the number of retry limits.
- For example, if your retry limit is three, then you can decide the duration, the operation, and the template for all three retry attempts.
- Lastly, you can suspend a subscription if the payment process fails even after the final attempt. You can suspend a subscription by enabling the 'Suspend Subscription after all failed attempts checkbox'. You can either notify your customer about this by sending an email or do nothing.
To know more about Subscriptions, click here