FAQs in this section
What is the use of subscriptions?
How can I keep track of payments made to subscriptions?
What are the payment methods available for subscriptions?
Is the Subscriptions module available in the Sales Professional edition?
How can I install the Subscriptions module?
What are the prerequisites required for subscriptions?
How can I configure Autopay?
Why should I configure retry rules?
Is the Subscriptions module available by default?
How can I make my subscription last forever?
How can I configure retry rules in Subscriptions?
What is a pause, suspend, and resume in Subscriptions?
How can I send an activation link to a customer?
How can I create a subscription?
How can I add a subscription from a quote?
Can I create a subscription from the Services module?
How can I create a subscription on a bi-weekly basis?
What is frequency and recurrence in Subscriptions?
How can I activate a subscription?
How can I add product or a service to a subscription?
How can I add a section to a subscription?
Can a subscription have multiple invoices?
What happens when a transaction for a subscription is successful?
How can I share a subscription?
Can I generate an invoice from a subscription?
How can I export a subscription record?
How can I print a subscription?
How can I change the template of a subscription?
What is the use of One View in Subscriptions?
What are transactions?
Can I create a transaction to an invoice?
Can I create a transaction with a payment?
How will I know when a subscription is activated?
When should I configure Autopay?
Can I enable auto-payment without a payment gateway?

What happens when a transaction for a subscription fails?

When a transaction fails, further actions will take place based on what you have configured in Autopay.

If all retry payments fail, then:

  • A transaction record is created in the related subscription, payment and invoice records with the status as Failure
  • The status of the related payment record is set to Failure
  • The status of the related invoice record is set to Overdue
To know more about Subscriptions, click here.
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