FAQs in this section
What is the use of subscriptions?
How do I keep track of payments made to subscriptions?
What are the payment methods available for Subscriptions?
Is the Subscriptions module available in the Sales Professional edition?
How do I install the Subscriptions module?
What are the prerequisites required for Subscriptions?
How do I configure Autopay?
Why do I configure retry rules?
Is the Subscriptions module available by default?
How do I make my Subscription last forever?
What is a pause, suspend, and resume in Subscriptions?
How do I send an activation link to a customer?
How do I create a subscription?
How do I add a subscription from a quote?
How do I create a subscription from the Services module?
How do I create a subscription on a bi-weekly basis?
What are the frequency and recurrence in Subscriptions?
How do I activate a subscription?
How do I add a product or a service to a subscription?
How do I add a section to a subscription?
Can a subscription have multiple invoices?
What happens when a transaction for a subscription fails?
What happens when a transaction for a subscription is successful?
How do I share a subscription?
How do I generate an invoice from a subscription?
How do I export a subscription record?
How do I print a subscription?
How do I change the template of a subscription?
What is the use of One View in Subscriptions?
What are transactions?
How do I create a transaction to an invoice?
How do I create a transaction with a payment?
How do I know when a subscription is activated?
When do I configure Autopay?
How do I enable auto-payment without a payment gateway?
Can I add frequency and recurrence fields while creating a subscription?
What will the Invoice created from subscriptions display?
How do I configure retry rules in Subscriptions?
Table of Contents
Here is how you have to configure the retry rules in Subscriptions:
- Firstly, you can decide the Retry Limit for every payment on a subscription. You can have a minimum of zero or a maximum of three retry payment attempts.
- Secondly, you can set up certain rules based on the number of retry limits.
- For example, if your retry limit is three, then you can decide the duration, the operation, and the template for all three retry attempts.
- Lastly, you can suspend a subscription if the payment process fails even after the final attempt. You can suspend a subscription by enabling the 'Suspend Subscription after all failed attempts checkbox'. You can either notify your customer about this by sending an email or do nothing.
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