FAQs in this section
What is the use of subscriptions? How do I keep track of payments made to subscriptions? What are the payment methods available for Subscriptions? Is the Subscriptions module available in the Sales Professional edition? How do I install the Subscriptions module? What are the prerequisites required for Subscriptions? How do I configure Autopay? Why do I configure retry rules? Is the Subscriptions module available by default? How do I make my Subscription last forever? What is a pause, suspend, and resume in Subscriptions? How do I send an activation link to a customer? How do I create a subscription? How do I add a subscription from a quote? How do I create a subscription from the Services module? How do I create a subscription on a bi-weekly basis? What are the frequency and recurrence in Subscriptions? How do I activate a subscription? How do I add a product or a service to a subscription? How do I add a section to a subscription? Can a subscription have multiple invoices? What happens when a transaction for a subscription fails? What happens when a transaction for a subscription is successful? How do I share a subscription? How do I generate an invoice from a subscription? How do I export a subscription record? How do I print a subscription? How do I change the template of a subscription? What is the use of One View in Subscriptions? What are transactions? How do I create a transaction to an invoice? How do I create a transaction with a payment? How do I know when a subscription is activated? When do I configure Autopay? How do I enable auto-payment without a payment gateway? Can I add frequency and recurrence fields while creating a subscription? What will the Invoice created from subscriptions display?
How do I configure retry rules in Subscriptions?
Table of Contents
Here is how you have to configure the retry rules in Subscriptions:
- Firstly, you can decide the Retry Limit for every payment on a subscription. You can have a minimum of zero or a maximum of three retry payment attempts.
- Secondly, you can set up certain rules based on the number of retry limits.
- For example, if your retry limit is three, then you can decide the duration, the operation, and the template for all three retry attempts.
- Lastly, you can suspend a subscription if the payment process fails even after the final attempt. You can suspend a subscription by enabling the 'Suspend Subscription after all failed attempts checkbox'. You can either notify your customer about this by sending an email or do nothing.
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