Home  >   FAQs   >  What happens when a transaction for a subscription fails?
FAQs in this section

What happens when a transaction for a subscription fails?

Table of Contents

When a transaction fails, further actions will take place based on what you have configured in Autopay.

If all retry payments fail, then:

  • A transaction record is created in the related subscription, payment, and invoice records with the status Failure
  • The status of the related payment record is set to Failure
  • The status of the related invoice record is set to Overdue
To know more about Subscriptions, click here.
Was this FAQ helpful?
0  out of  0  found this helpful.
Comments 0
Be the first to comment
© Copyright 2023 Vtiger. All rights reserved.