Home  >   FAQs   >  The case is resolved. But I can see a + sign in the status. What does this mean?

The case is resolved. But I can see a + sign in the status. What does this mean?

Table of Contents

When the case has been resolved within the defined SLA, then the time is shown with a plus (+) prefix.
To know more about SLA Policies, click here.  

Was this FAQ helpful?
1  out of  1  found this helpful.
Comments 0
Be the first to comment
© Copyright 2022 Vtiger. All rights reserved.