How many default workflows are there for the Internal Tickets module?

There are two default workflows related to the Internal Tickets module.

• Update Internal Ticket status to Closed: It sets the Status field of an internal ticket to Closed when the Actual Resolution Time is more than 15 days. It also notified the employee through an email.
• Send Satisfaction Survey: It sends a feedback/survey email to an employee when their internal ticket Status is set to Closed.

To learn more about Internal Tickets, click here.
To learn more about Workflows, click here.