FAQs in this section
What are Assignment Rules?
When are Assignment Rules triggered?
Are Assignment Rules available for the Organizations module?
What are the different assignment modes available in Vtiger CRM?
How does the Round Robin assignment mode work?
How does the Least Loaded assignment mode work?
Can all users define or configure an Assignment Rule?
How do I configure an Assignment Rule?
Why can't I add a member to an assignment rule?
Are Assignment Rules affected by the user type?
Are there any conditions that must be satisfied for assignment rules to work?
Can I configure a round robin assignment for groups?
How can I configure the Round Robin assignment between groups?
Can I have roles instead of users as a part of a group in an assignment rule?
Will the records created through RSForms trigger an Assignment Rule?
Will an Assignment Rule work if an assignment is made using workflows?
Is Assignment Rules supported for Business Hours?
How do I remove a group from an Assignment Rule?
How can I remove a member from an Assignment Rule?
Can I assign users based on their business hours from the Assignment Rules configuration?

Are Assignment Rules available in the Sales Starter edition?

No, Assignment Rules are only available in Sales Professional, Sales Enterprise, Help Desk Professional, One Professional, and One Enterprise editions.
To know more about Assignment Rules, click here.
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