Home  >   FAQs   >  How do I change the metrics on the Chat Insights page?

How do I change the metrics on the Chat Insights page?

Table of Contents

You can change the metrics and personalize your view using the Filters section on the Chat Insights page.
You have an option to view the metrics filtered by time period, groups, and agents. For example, you can view your team's performance or the performance of a specific agent inthe last two weeks.

Note: The filters that you set are applied to all the charts and metrics in the module.

To know more about Chat Insights, click here.
Was this FAQ helpful?
0  out of  0  found this helpful.
Comments 0
Be the first to comment
© Copyright 2023 Vtiger. All rights reserved.