FAQs in this section
How do I export a chart from Help Desk Insights? How do I access Help Desk Insights? Is Help Desk Insights available in all Vtiger editions? How do I filter data shown on the charts in Help Desk Insights? How do I see the current year's metrics in Help Desk Insights? How do I print charts from Help Desk Insights? What is Help Desk Insights? What are Real Time Metrics? What are Historical Metrics? What does the First Response chart show in Help Desk Insights' Real Time Metrics? What does the Case Backlog chart show in Help Desk Insights' Historical Metrics?
How do I perform actions on the widgets in Help Desk Insights?
Table of Contents
Below are the actions you can perform on a widget. However, not all actions are available on all widgets.
- Refresh: Click to refresh widget data
- Full Screen: Click to display widget data in full screen
- Print: Click to print widget data
- Save as Image: Click to save widget data as an image in PNG format
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