FAQs in this section
What is the Olark software? How does Olark integration with Vtiger CRM work? Is Olark available for Vtiger's Sales Starter edition? How do I access Olark in the CRM? How do I configure Olark in the CRM? How do the chats in Olark sync with the CRM? Is it mandatory to have an account with Olark? What is mandatory for Olark configuration? Will I be able to see my chats with customers in Vtiger CRM with Olark configuration?
What are the benefits of integrating Olark with Vtiger CRM?
Table of Contents
Following are the benefits of the Olark Integration with Vtiger. You can:
- Chat with your customers and save the interaction transcript for later reviews.
- Create records in Vtiger while you are on chat.
- See chat transcripts in related contacts and cases for future reference.
- Study live chat insights and improve customer experience.
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