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    Home  >   FAQs   >  How do I access Olark in the CRM?
    FAQs in this section
    What is the Olark software? How does Olark integration with Vtiger CRM work? What are the benefits of integrating Olark with Vtiger CRM? Is Olark available for Vtiger's Sales Starter edition? How do I configure Olark in the CRM? How do the chats in Olark sync with the CRM? Is it mandatory to have an account with Olark? What is mandatory for Olark configuration? Will I be able to see my chats with customers in Vtiger CRM with Olark configuration?

    How do I access Olark in the CRM?

    Table of Contents
    Olark integration is available by default in Vtiger CRM as Olark Chats. Follow these steps to view Olark Chats:
    1. Log in to your CRM account.
    2. Click the Main Menu.
    3. Go to Essentials.
    4. Select Olark Chats.
    The list of all stored transcripts is displayed in List View.
    To know more about Olark, click here.
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