FAQs in this section
What is the Vtiger Outlook plugin?
What are the benefits of the Vtiger Outlook plugin?
What are the prerequisites that must be satisfied before installing Vtiger CRM Plugin for Outlook?
What will happen if I uninstall, reinstall the Vtiger Outlook plugin, and sync the records?
How can I install the Vtiger Outlook plugin?
How can I activate the Vtiger Outlook plugin from add-ins?
How can I update the Vtiger Outlook plugin?
How can I log in to the Vtiger Outlook plugin?
How can I attach an email to a record from the outlook plugin?
How can I sync contacts in the Vtiger Outlook plugin?
How can I sync calendars in the Vtiger Outlook plugin?
How can I sync tasks in the Vtiger Outlook plugin?
How can I set up my preferences in the Vtiger Outlook plugin?
Why is the Outlook Plugin is not loading in Outlook Addins menu even after installation?
Is the Vtiger Outlook plugin available in the Sales Starter edition?

I am not able to locate the Vtiger CRM menu after installation in the Outlook plugin. What do I do?

If images are not copied properly during installation, the Vtiger plugin will not be displayed in Outlook.
  • Solution 1
Please follow a few simple steps to fix the issue:
Step-1
  1. Go to the location where the Vtiger Outlook plug is installed (Default location is C:\Program Files (x86)\vtigerCRM\Outlook2.1)
  2. Open this folder, click on the Image folder. Copy all images (to clipboard)
Step-2
  1. Go to Start > Run
  2. Search %appdata% in the run box, which will take you to the Application Data folder.
  3. Find and open the Vtiger CRM Outlook folder.
  4. Now find and open the Images folder and paste copied images inside it.
Now, when you open Outlook, you should find the Vtiger CRM menu under Add-Ins.
  • Solution 2
This issue might also occur if Vtiger is not automatically enabled. This happens with Microsoft Outlook 2010.
To enable Vtiger manually in Outlook, please follow the steps mentioned below.
Open Outlook 2010
  1. Click on File (Located on the top left)
  2. Click on Options
  3. Click on Add-Ins
  4. Click on Go (You can find this button at the bottom)
  5. Enable vtigerCRMOutlookAddin.connect
This will display the Vtiger plugin in Outlook.
To know more about the Microsoft Outlook plugin, click here.
Home Privacy Policy Terms of Service Security Center Policy & Legal Center
© Copyright 2021 Vtiger. All rights reserved.
Powered by Vtiger
Facebook Twitter Linkedin Youtube