The Sales Return module is not available by default in Vtiger CRM. You need to first install the Vtiger Inventory extension.
Follow these steps to install the Vtiger Inventory extension:
- Log into your CRM account.
- Click the User Menu.
- Click Add-ons on the bottom left corner of the screen.
Or
- Click Settings.
- Look for Extensions.
- Click Extension Store.
- Look for the Vtiger Inventory extension.
- Click Install.
- Click Yes to confirm the installation.
Once the Vtiger Inventory extension is installed successfully, follow these steps to find Sales Return:
- Login to your CRM account.
- Click the User Menu.
- Click Inventory.
- Look for Others.
- Sales Return is now available.
To know more about Sales Returns, click
here.