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What are the conditions and limitations in the sync process between Vtiger and Xero?

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The following are the conditions and limitations in the sync process between Vtiger and Xero:
  • If there are duplicate products, services, or organizations in Vtiger, and you try to sync them with Xero, only one record is created in Xero for all the duplicates.
  • Taxes are synced from Xero to Vtiger. If you have a tax with the same name in Vtiger and Xero, then Xero overwrites the existing Vtiger tax rate.
  • Combined Taxes and Compound Taxes from Xero are copied to Vtiger as a single tax with an effective tax rate.
  • All the related contacts in Xero are created as contact records in Vtiger and linked to their organization.
  • If a Vtiger invoice has Shipping Charges and Shipping Tax percentage, then a Description called 'Charges' is created in Xero.
  • For both the Individual and Group tax types in a Vtiger invoice, line items must have the same tax names and tax rates available in Xero.
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