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How do I deactivate Teams Meetings in the CRM?

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To deactivate Teams Meetings in your CRM, you must uninstall the Conference extension.
Before uninstalling, we advise you to revoke access to MS Teams from the Events module > Sync button. 

Follow these steps to uninstall the Conference extension from your CRM:
  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the screen.
  3. Click Settings.
  4. Go to Extensions.
  5. Select Extension Store.
  6. Search and open the Conference extension.
  7. Click the Uninstall button.
Teams Meetings will be deactivated from your CRM account.
  • Once you uninstall the Conference extension, along with Teams Meeting, Zoom Meet, Webex Meetings, and Google Meet options will not be available when creating new meetings via Events.
  • Existing events created will not be deleted. 
  • Recording links will be retained if they were already fetched. 
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